Problem to sign in the app [Resolved over Crisp]

I want to download the V3 bootstrap.
But trying to log in i get: Oops
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Hey @hhw5803! Thank you for reporting this. It appears you’re encountering an error while logging into the TF Connect app. Could you please reach out to us via live chat for quicker assistance. Also, have you tried switching between cellular data and Wi-Fi to see if that resolves the issue?