Error initializing wallet in TF Connect app

I tried several times and reinstalled the app but everytime I try I keep getting the msg the wallet failed to initialize. Anyone knows how to resolve this or am I missing a step to get it to work?Screenshot_20211004_104731|237x500

Thank you for getting touch @oebydoeby. Can you please contact us on our live support chat, in the meantime I will start with getting a ticket raised to get it fixed.